Call Centre Support - Singapore - People Profilers

People Profilers

Verified Company

Singapore

3 weeks ago

Posted by:

Wei Jie

beBee Recruiter

Description

Job Description:

Contract
Ubi area
12 hrs Shift
3 off day per week

Responsibilities:

To call inbound customers and provide information pertaining to the required tasks allocated.
Manage & resolve customers feedback.
Prepare and analyse reports and relay important information to stakeholders in a timely and accurate manner
Able to multitask on tasks given by your Supervisor/Manager
Able to liaise fluently with English and Chinesespeaking customers.
Adhoc duties as required

Requirements:

Relevant educational qualifications in Diploma/ Degree.
Relevant experience in Call Centre.
Knowledge of Call Centre telephony and technology.
Knowledge of Customer Service principles and practices
Good data entry and typing skills.
Knowledge in administrative & clerical processes.
Possess good communication and interpersonal skills
Able to work with datelines and pressure
On the job training provided
Good working attitude and selfmotivated

Cindy Char Sin Yi

EA License Number: 02C4944

Registration Number:
R1765345

People Profilers Pte Ltd

Tel:

20 Cecil St, #08-09, PLUS Building, Singapore 049705