Marketing Administrator - Singapore - The Cap Consulting Group Pte Ltd

The Cap Consulting Group Pte Ltd

Verified Company

Singapore

3 weeks ago

Posted by:

Wei Jie

beBee Recruiter

Description

There will be a 1-month completion bonus at the end of the contract.

Also, there is an opportunity for a good performer to be considered for a perm role

:

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Bachelor's degree with around 2 to 4 years of related marketing support (e.g. handling customers 'queries etc).

:

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Added exposure to the transportation/ shipping/ logistics industry is useful (but not a must)

:

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Has good excel skills
Our client is a leading feeder solutions provider MNC in the maritime industry. The co is based in town. For this role, you be part of the marketing team (global HQ in Singapore).

Summary

:

The Marketing department is responsible for promoting the business and mission of our organisation through close liason with the customers.

As Executive, you will be responsible for management of customers' business requirement in order to generate growth and business opportunities.

Employment Type

:

1-Year Contract

Reports to

:

Head of Asia Marketing

Location

:

Singapore

Role and Responsibilities

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Acts as a filter for SEA Team on Tariff's queries / SEA Agents enquires which are related to benchmark / Customers' Rates
Update Weekly Sailing Schedule for Singapore Customers.
Handles/manages Singapore customers.
Able to handle enquiries related to quotations, shipment schedules, etc
To send out all Notice Announcements relating but not limited to Surcharges Implementation to SEA Team's POLs & Customers.
Followup & collate feedbacks and tabulate into excel.
Informs SEA POLs/Non-Tender Customers whenever there is sudden Rates Reduction/Rates Restoration needed & to update Tariff Team for rates expiry according to sectorial lanes.
Sends out Monthly Benchmark to SEA POLs once Marketing PICs have updated the Grids.
Sends out Monthly Rates Grid to our team's Global (Non-Tender) Accounts once the Grids are updated.
Updates & inform all EASIA/SASIA POLs on Weekly Service Utilization.
Prepare and update Competitor Analysis; & complete any tasks requested by the Head of Department.
Identify demand of assigned customers and address the needs with our network of services;
Troubleshooting of any issues/disputes/claims raised by assigned customers and resolve them timely and cordially;
Handle and set optimum regional pricing policies for assigned regions, in collaboration with trade departments;
Understand business seasonality and dynamics of the assigned regions;
Handle and set marketing objectives for assigned agents;
Appraise and review the performance of assigned agents;
Thorough understanding of internal working processes and execute them with efficiency;

Key performance Indicators

:

Product knowledge;
Achieve rate increases, expand business;
3rd party purchase increase;
Handling of tenders/contracts;
Accurate and on time internal and external communications;
Business relationships with assigned customers;
Good internal working relationships.

Requirements

:

-
Bachelor's degree with around 2 to 4 years of related marketing support. Prior experience in terms of handling customers'queries will be very relevant

:

-
Added exposure to the transportation/ shipping/ logistics industry is useful (but this is really not a must)

:

-
Has good excel skills

:

Good interpersonal and communication skills both spoken and written;
Detailed oriented and meticulous with good problem solving skills;
Proficiency in the English language, both verbal and written.
Able to commit to a 12 months contract.

Posted by:
CAP Consulting (EA licence : 14C7175)

Caroline Poh (EA registration :

R
Posted on 22 November 2023

Job Type

:

Contract

Contract length: 12 months

Schedule: