Senior Field Service Engineer - Singapore - Career Edge Asia Pte Ltd

Career Edge Asia Pte Ltd

Verified Company

Singapore

3 weeks ago

Posted by:

Wei Jie

beBee Recruiter

Description

$6K + AWS + VB + allowance

5 working days, Mon - Fri, normal office hours

Location:
West

Responsibilities

Provide equipment operation & basic maintenance training to customer.
Trouble shooting, provide technical solution, analyze onsite machine issue raised by customer.
Report forthwith on such activity, special problem or technical shortcomings that may affect the smooth operation of the job perform on customer site. Update all technical report accordingly.
Update the project issue into Oracle Quality Module and follow up with the factory (Project Manager, Engineering department and Account Manager) to resolve it within committed date. Review all listed issues through weekly meeting with customer and internal technical staff, manage highlighted issue till closure.
Responsible and follow up on activity for assigned customer. Be the main window to communicate between Company and customers on the daily service support (include factory/ engineering support)/ issue on the machine, escalate to superior if not getting any internal support.
Work is to perform with no compromise in quality, both in handling technical topic and communication, do not expose internal confidential communication to customers.
Coordinate the activity with schedule plan, align with customers to meet customer's timeframe expectation.

Requirements:

Diploma or Bachelor's degree in micromechanics/ mechanics or equivalent.
Minimum 4 years of relevant experience.
Good knowledge of electronics/ mechanical is a plus.
Excellent communication and interpersonal skills

Please connect us via LinkedIn as follows for efficient messaging:

Do Join us at TELEGRAM by searching "CAREER EDGE JOB OPPORTUNITIES" to receive fast job alert

Attn:
Jace Tay (

Registration No:

R

CAREER EDGE ASIA PTE LTD
EA Licence Number: 13C6678

More Information:

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Salary Offer $4500-$6000