Technical Consultant - Singapore - JointHire Singapore Pte Ltd.
Description
Provide technical consulting and support to customers for telecommunication products and solutions.- Translate customer requirements into technical documents (User Acceptance Test)
- Work with crossfunctional teams to ensure customers' requirements and timelines are met.
- Work with customers during product testing. May be required to be onsite.
- Troubleshoot issues, identify potential issues and work with the internal team to provide solutions to customers.
- Provide timely technical updates and support to customer and internal teams.
- Lead technical discussions and presentations to customers.
- Independently and actively learn on the job regarding the company's new products/solutions
- Responsible for all technical activities for assigned projects and directly report to Technical Manager.
- Occasional travel within the region is required.
Job Requirements:
- Min 1 year of experience in relevant field
- Strong interpersonal and communication skills with the ability to build and sustain a good working relationship with internal and external customers.
- Frequent overseas traveling at short notice will be required (China, Malaysia, Thailand, Sri Lanka, and others)
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