L1 IT Support/ Junior System Administrator Csy - Singapore - TRUST RECRUIT PTE. LTD.
Description
DUTIES AND RESPONSIBILITIES:
- Providing new employees with required hardware and appropriate access
- Knowledge in troubleshooting networking issues like connecting to internet, network, VPN etc.
- Provide remote support to users those who are working from home outside of business hours and weekends.
- Maintain a work log of job tickets and maintenance tasks on JIRA Service Desk
- Daily backup monitoring and quarterly restoring the data to ensure the data integrity
- Maintain a Hardware and software inventory
- Maintenance of IT equipment's such as UPS, switches, Access points, Printers, Servers, CCTV, NAS etc
- Understanding of Microsoft Office suite, Google workspace and troubleshooting outlook related issues
- Act as an interface between the thirdparty vendors to coordinate, log, track and follow up till the end.
JOB QUALIFICATIONS
- Diploma or Degree in Engineering/ IT or equivalent Professional Qualification
- At least 1 year of Tier1 support experience
- Good understanding on MS Windows 7, MS Windows 10, MS Server 2016, MS Server 2019 & Linux systems would be a plus, MS Office (Including Outlook)
- Command line tools in Windows , and PowerShell)
- Network configurations (Local switch network ports, WIFI, MS Active Directory)
- Maintain a work log of job tickets and maintenance tasks (JIRA Service Desk)
- Good communication skills, and the ability to accomplish tasks efficiently
HOW TO APPLY:
Important Note:
Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
EA License No: 19C9950
EA Personnel:
Chan Sin Yee (Joey)
EA Personnel Reg No:
R
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