Supervior - Singapore - JOBER PTE. LTD.

JOBER PTE. LTD.
JOBER PTE. LTD.
Verified Company
Singapore

3 weeks ago

Wei Jie

Posted by:

Wei Jie

beBee Recruiter
Description
Resolving customer issues

  • Ensure and upkeep highest level of customer service
  • Work Closely with marketing department to disseminate information to staff
  • Gather feedback from customers and report to higher management
  • Work with kitchen crew to ensure food quality
  • Handle other administrative duties such as ordering stock, cashiering
  • Housekeeping, kitchen operation
  • Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene Maintenance of equipment for long term useAble to work 12 hours shift

Responsibilities:


  • Ability to upsell, promote and ensure that the guest is enjoying their dining experience.
  • Ability to charm guests with his/her knowledge of the food & beverage products in a friendly
and approachable manner.


  • Ability to explain the food menu in terms of preparation methods, ingredients used, portion
size and presentation.


  • General knowledge about food allergies, dietary restriction, common brand of beverages to
ensure smooth recommendation to gusts.


  • Ability to read the different types of guests and dining clientele.
  • Ability to mold his/her service output to suit the type of clientele that he/she is serving at the
table.


  • Maintain the utmost cleanliness and hygiene standards in the restaurant.
  • Allocate schedules for ground staff weekly
  • Perform shift closing on the Point of Slaes terminal; tally cash and ccredit card settlements
  • Complete closing duties, including restocking items, closing reports, etc.
  • Take an active role in coaching and developing junior staff skills, Qualification & Experience.
  • Hardworking, motivated, serious, team player and passionate about food, beverage and
service


  • Possess a well-groomed, clean and professional appearance
  • Prior exposure to leadership training programs preferred, a combination of practical
experience and education will be considered as an alternative
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