Jobs

    Senior Executive, Concierge - Singapur, Singapore - Manulife

    Manulife
    Manulife Singapur, Singapore

    1 week ago

    Default job background
    Full time
    Description

    Job Description

    The Role

    The selected candidate will be in charge of managing pre/post sale service transactions, ensuring a smooth and positive experience for Financial representatives and clients. Responsibilities involve overseeing the end-to-end service aspects, reporting, and various other tasks.

    Key Responsibilities

    • End-to-End Case Management
      • Coordinate with multiple teams for pre-sale activities
      • Handle post-sale interactions with different departments
    • Reporting
      • Track and address incoming requests promptly
      • Prepare reports on various metrics
    • Other responsibilities
      • Screen submitted documents
      • Manage appeals and queries
      • Conduct due diligence checks
      • Review processes for improvement
      • Assist in onboarding processes
      • Provide trainings to stakeholders

    What we are seeking

    • Diploma/Degree from a recognized institution/university
    • 5+ years of work experience, with 3+ years in insurance
    • Strong communication and multitasking skills
    • Flexibility and adaptability to a fast-paced environment
    • Understanding of financial services is a plus

    What's in it for you

    • Competitive salary and benefits packages
    • Opportunities for career growth and skill development
    • Flexible work policies and work-life balance
    • Professional development and leadership opportunities

    Our Commitment

    • Values-first culture
    • Boundless opportunity for learning and growth
    • Continuous innovation in financial services
    • Focus on Diversity, Equity, and Inclusion
    • Corporate Citizenship to benefit all stakeholders

    About Us

    Manulife Financial Corporation is a leading international financial services group, providing advice, insurance, and wealth management solutions. With a strong global presence, we are committed to diversity and inclusion in the workplace.

    Manulife is an Equal Opportunity Employer

    At Manulife, we value diversity and strive to create an inclusive work environment. Recruitment, advancement, and all practices are free from discrimination. We are dedicated to providing equal opportunities for all individuals.



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