- End-to-End Case Management
- Coordinate with multiple teams for pre-sale activities
- Handle post-sale interactions with different departments
- Reporting
- Track and address incoming requests promptly
- Prepare reports on various metrics
- Other responsibilities
- Screen submitted documents
- Manage appeals and queries
- Conduct due diligence checks
- Review processes for improvement
- Assist in onboarding processes
- Provide trainings to stakeholders
- Diploma/Degree from a recognized institution/university
- 5+ years of work experience, with 3+ years in insurance
- Strong communication and multitasking skills
- Flexibility and adaptability to a fast-paced environment
- Understanding of financial services is a plus
- Competitive salary and benefits packages
- Opportunities for career growth and skill development
- Flexible work policies and work-life balance
- Professional development and leadership opportunities
- Values-first culture
- Boundless opportunity for learning and growth
- Continuous innovation in financial services
- Focus on Diversity, Equity, and Inclusion
- Corporate Citizenship to benefit all stakeholders
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Senior Executive, Concierge - Singapur, Singapore - Manulife
Description
Job Description
The Role
The selected candidate will be in charge of managing pre/post sale service transactions, ensuring a smooth and positive experience for Financial representatives and clients. Responsibilities involve overseeing the end-to-end service aspects, reporting, and various other tasks.
Key Responsibilities
What we are seeking
What's in it for you
Our Commitment
About Us
Manulife Financial Corporation is a leading international financial services group, providing advice, insurance, and wealth management solutions. With a strong global presence, we are committed to diversity and inclusion in the workplace.
Manulife is an Equal Opportunity Employer
At Manulife, we value diversity and strive to create an inclusive work environment. Recruitment, advancement, and all practices are free from discrimination. We are dedicated to providing equal opportunities for all individuals.