Technical Service Manager - Singapore - HUKSEFLUX SOUTH EAST ASIA PTE. LTD.

Description

Hukseflux South East Asia Pte Ltd is a leading provider of state-of-the-art meteorological sensors and solutions designed to enhance weather monitoring and forecasting.

With a commitment to precision and innovation, we serve a diverse range of industries including agriculture, aviation, environmental monitoring, and research institutions.

As we continue to expand our operations, we are seeking a highly skilled and motivated Technical Service Manager to join our dynamic team.

• Conduct onsite installations of meteorological sensor systems at customer locations.
• Ensure proper integration with existing infrastructure and systems.
• Perform system testing and calibration to guarantee accurate data collection.

• Execute routine maintenance checks on deployed sensor systems.
• Diagnose and troubleshoot technical issues promptly to minimize downtime.
• Carry out necessary repairs and replacements of components as required.

• Provide technical support to customers through remote assistance and onsite visits.
• Respond promptly to customer inquiries and address concerns related to sensor functionality.
• Conduct training sessions for endusers to maximize system utilization.

• Maintain detailed records of service activities, including installation reports, maintenance logs, and repair documentation.
• Generate comprehensive service reports for each customer visit.
• Collaborate with the sales and engineering teams to share insights and contribute to product improvement.

• Stay updated on the latest advancements in meteorological sensor technology.
• Participate in training programs to enhance technical expertise and knowledge.
• Provide valuable feedback to the product development team based on field experience.

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related engineering field.
• Proven experience in installing, maintaining, and troubleshooting meteorological sensor systems.
• Strong knowledge of electrical systems, data communication protocols, and sensor calibration techniques.
• Excellent problem-solving skills and the ability to work independently in the field.
• Effective communication skills, both verbal and written.
• Customer-focused with a commitment to delivering high-quality service.

• Competitive salary and performancebased incentives.
• Health and dental coverage.
• Opportunities for professional development and training.