Store Supervisor - Singapore - WH SMITH SINGAPORE PTE. LTD.
Description
Job Highlights:
- Friendly Environment and Colleagues
- Development of Merchandising Skills
Location:
Changi Airport Singapore
2 days off/ week
Rotational Shift (must able to commit):
- 5.45AM
- 3.30PM
- 10.00AM 7.45PM
- 1.15PM 1.00AM
**Transport will be provided for odd hours.
**Transport will be provided for odd hours.
Salary:
Basic Salary + Allowances + Commissions
Responsibilities:
- Act on the daily store review and ensure relevant store standards checks are carried out and any necessary action taken
- Motivate & coach the team to deliver individual and store targets, including average transaction value and add on sales
- Performance management of staff lateness, absence, poor work rate, poor service
- Dealing with customer complaints
- Stock management including promotions and onshelf availability
- Implement the company security policy to reduce shrink and losses
- Work with the management team to guarantee staff availability on the shop floor through coordinating your team's rotas and attendance
- Follow company policies and procedures relating to cash, stock and HR
- Ensure store is fully compliant with pricing, promotions, legislation and Health and Safety
- Duty manage the store in the Store Manager's absence
Requirements:
- Previous experience of leading and motivating a team
- Proven experience of working to and achieving challenging sales targets
- Previous experience of working in a customer focused retail environment
- Strong communication skills
- An understanding of the performance management process Airport
- Airside pass requirements valid passport, 5 years continuous referencing, consent to undertake a Criminal Record Check
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