Martech Lead - Singapore - TECHKNOWLEDGEY PTE. LTD.
Description
Purpose of the Role
- Product Owner for Mobile Services, for the delivery of Self-Servicing features in Mobile App and Customer Portal. He/she will interface between internal and external stakeholders to define and deliver user requirements for Mobile App and Customer Portal.
Role
- Handle daytoday operation and management of Singlife's Marketing Technologies,
- Design/implement the integration of MarTech products and different data sources to achieve datadriven marketing capabilities and
- Work with crossfunction teams to codesign & deliver automated marketing campaigns and personalised content / offering by leveraging data technology.
- Content management system
- Mobile tracking tools
- Data Lake
- Customer data platform
- Monitor and enhance data quality within the MarTech solutions.
- Work with the teams and key stakeholders on endtoend tracking of experiments and pilot projects.
- Collaborate with different internal stakeholders i.e. mobile app, websites, Dev, UI or UX, digital transformation, customer experience, data science, product development, to drive outcomes
- Ensure the data privacy, compliance reviews and security reviews of the MarTech solutions used in the organisation
Requirements:
- At least 3 years' experience in working with Adobe Campaign/Insider and/or Adobe Target
- Understanding in marketing data analytics
- Understanding in customer data handling risk and governance framework
- Ability to work across departments in a fast paced, deadlinedriven environment
- Demonstrated ability to selfmotivate, work in teams and be flexible within an evolving environment
- Enthusiasm and willingness to learn a must
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