Front Desk - Singapore - CLARITY SINGAPORE LIMITED

CLARITY SINGAPORE LIMITED
CLARITY SINGAPORE LIMITED
Verified Company
Singapore

3 weeks ago

Wei Jie

Posted by:

Wei Jie

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Description
Manage and facilitate communications with external stakeholders such as referral agencies, community partners, and the general public

  • Preliminary assessment for service suitability and link up with service delivery for online enquirers and referrals
  • Facilitate internal service linkage in collaboration with team leads
  • Provide administrative support for clients receiving services such as sending zoom links, preparing timesheets or process official documents for signature
  • Support therapists with room bookings, facility bookings, client appointments, etc
  • Ensure accurate documentation and update on the online Case Management System
  • Data reporting including ED report data and grant maker reports
  • System administration where required
  • Coordinate rostering / scheduling including annual office closures, afterhours work schedule and staff cover
  • Coordinate team meetings
  • Coordinate use of office resources such as Zoom license
  • Manage office inventory and purchases
  • Service planning / process review and implementation as required
  • Adhoc AFD Cover / Support
  • Any adhoc tasks and projects in relation to Clarity's programmes and services

Requirements and skills

  • Experience as front desk representative or relevant position
  • Familiarity with office machines (e.g. fax, printer, CCTV, etc.)
  • Knowledge of office management and basic bookkeeping
  • Proficient in English (oral and written)
  • Excellent knowledge of MS Office (especially Excel and Word)
  • Strong communication and people skills
  • Good organizational and multitasking abilities
  • Problemsolving skills
  • Customer service orientation
  • Highly dependable
  • Work well as a team
  • Work from office at least 3 days a week
  • Able to perform evening or Saturday shift once a month

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