Executive/senior Executive, Claims - Singapore - Singapore Management University

Wei Jie

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Description

COMPANY DESCRIPTION
Singapore Management University is a place where high-level professionalism blends together with a healthy informality.

The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing.

We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work-life needs of our staff.

No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.


DESIGNATION :
Executive/Senior Executive, Claims & Certificate Admin (3-yr Contract), SMUA


RESPONSIBILITIES

  • Collate training grant claims submission details
  • Check and reconciles the enrollment data with the payment schedule
  • Verify and upload required information (e.g. enrollment, attendance, and assessment results) onto SSG's Training Partners Gateway (TPG) platform
  • Provide administrative support and liaise with relevant internal/external stakeholders on training grant claims, audits, and reporting matters
  • Issue eCertificate (modular and full certificate) to participants that successfully completed all course requirements
  • Staff is to perform course support duties mínimally 24 times in a year to stay current with the latest operational processes and SOPs of the Academy

QUALIFICATIONS

  • Minimum Higher Nitec, Diploma or Degree with at least 2 years of relevant work experience
  • Must be meticulous, analytical, and detailoriented as he/she is expected to handle significant amounts and numbers of training grant claims submissions
  • Selfdriven, resourceful, and adaptable to changes well
  • Able to work collaboratively with others
  • Possess a good level of written and communication skills
  • Keen on process improvement and efficiency
  • Able to work with data to interpret and generate reports
  • Selfmotivated, resourceful, and able to adapt to changes well
  • Familiarity with TP Gateway and RPA tools such as Microsoft Power Automate, UiPath, and Workato will be advantageous

OTHER INFORMATION

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