Repair Centre Intern - Singapore - Razer USA Ltd.

Razer USA Ltd.

Verified Company

Singapore

2 weeks ago

Posted by:

Wei Jie

beBee Recruiter

Description

Getting onboard Razer will place you on a global mission to revolutionize the way the world games.

Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents.

Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities:
Helping overseeing the repair center operations in APAC

Assist in management of spare parts inventory
Oversee timely repairs of blades and phones across Asia Pacific Region
Communicate with the repair centers about current stock and potential issues
Manage shipments of product replacement and spare parts within Asia Pacific
Assist in testing and troubleshooting of received RMA cases.
Contact customer who needs an alternative offer for replace once received RMAs, all repair RMAs that need a replacement instead, and repairs deemed NFF.

Pre-Requisites:

Attention to detail is critical
Strong and proven problemsolving skills
Ability to multitask working on multiple cases at the same time
Excellent organizational skills
Must demonstrate the ability to prioritize tasks and work under strict timelines
Able to excel and strive in a fastpaced environment
Selfmotivated and selfdriven
Excellent verbal and written communication skills and comprehension
Solutionoriented
Processdriven and dedicated to following and improving established policies and procedures
Ability to critically think and analyze information on the fly

Are you game?