Assistant Manager, Customer Service - Singapore - CADMUS RESOURCES

CADMUS RESOURCES

Verified Company

Singapore

3 weeks ago

Posted by:

Wei Jie

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Description

Leading Asset Management Company:

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Vibrant Working Environment:

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AWS + Performance Bonus

Responsibilities:

Responsible to assist the Customer Service Manager in overseeing the daily operations of the Concierge team.
Ensure the smooth operations of all Concierge counters and main lobby experience.
To provide quality service to the tenants, visitors and shoppers.
Aid Management in the handling of conflicts in a timely manner.
Propose manpower deployment to the Customer Service Manager during daily operations and major events and ensure that operations are being carried out smoothly.
Provide onthejob training to new concierge.

Requirements:

Minimum 57 years of concierge, hospitality, or servicerelated experience.
Must be fluent in English. Other language skills will be a plus.
Must possess outstanding guest service skills, both verbal and written communication skills.
Strong interpersonal and problemsolving abilities.

Working Location:
Raffles Place

Working Hours:
Mon

Fri 8.30am 6.00pm

To apply, please submit your detailed CV with the following details for faster processing:

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Reason for leaving:

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Expected salary:

- **Earliest availability date