Senior Commercial Manager - Singapore - INCHCAPE SHIPPING SERVICES (SINGAPORE) PTE LTD

INCHCAPE SHIPPING SERVICES (SINGAPORE) PTE LTD

Verified Company

Singapore

3 weeks ago

Posted by:

Wei Jie

beBee Recruiter

Description

Who we are?

At Inchcape Shipping Services, our vision is to have a connected world, in which our customers trade successfully and make better decisions in every port, everywhere.

We use technology and our global network to help our partners connect to a smoother, smarter ocean.

Inchcape combines its worldwide infrastructure with local expertise through our global network of over 240 proprietary offices, across 60 countries and a team of more than 2,500 committed professionals.

Our diverse global customer base includes owners and charterers in the oil, cruise, container, and bulk commodity sectors as well as naval, government and intergovernmental organizations.

We have an ambitious growth model and a career here is certainly going to be a rewarding one that will allow you to bring your skills & experience.

We embrace change and are open to new thinking and pushing for positive change in our industry.

**Business Need / Purpose of Role

The Senior Commercial Manager is responsible for generating new revenue and revenue growth through direct interaction and account management for the defined location.

Identify, target and secure new customers
Secure new revenue from existing customers
To grow and maintain existing revenues
Support sales drive to the Chinese controlled business in the Region
Sales Support and sales administration function pertaining to the Commercial Departmentfollow up on new sales leads

dealing with customers enquiries
send marketing flyers / newsletter to customers
provide any necessary data or reports

Duties and Responsibilities:

Secure New Revenue
Develop account plans for key accounts.
Direct Sales of all Inchcape products and global network.
Maintaining and updating Salesforce CRM; sales activities, opportunities and reports
Conduct and manage joint visit with overseas visitors.
Handle customer feedback, investigate and resolve the problem, together with the operation team.
Participate and attend events, exhibition, industry networking session.
Ensure all Sales development processes are in accordance with the values and ethics of ISS.
The post holder will carry out any other duties within the scope and purpose of the job as requested by the Line Manager and ensure full utilization of all ISS Systems accordingly to Standard Operating Procedures.

Key Deliverables:

Revenue growth
Customer retention

Reporting and Administrations

Salesforce CRM administration, 20 Face to Face meetings per month, 20 Visit Report, Weekly Report, Business Opportunities pipeline

Knowledge, Skills, and Abilities

Good written and verbal communication skills
Good sales acumen and personality
Commitment to customer service
Interpersonal skills, including the ability to build rapport quickly
Persuasive Selling
Team Work
Sales Planner

Education/Experience:

Bachelor's Degree in a public or accredited private academic institution preferred
Possess min. 6 years of experience in sales, sales process and dynamics in Shipping or Maritime Industry.