Associate, Operations - Kallang, Singapore - Ensign InfoSecurity

Ensign InfoSecurity

Verified Company

Kallang, Singapore

3 weeks ago

Posted by:

Wei Jie

beBee Recruiter

Ensign is hiring

Responsibilities:

Process contracts, orders, invoices and ensure all documentation comply with revenue and company policy.
Works with Sales, Project Management, Competency Towers and Customers to assist resolution to customer billing investigations and disputes.
Prepare and follow up on renewals, terminations and planning for reporting and insights to Sales Team
Monitor delivery/shipments of products to customers
Maintenance of Sales related FAQ in collaboration with Sales, Finance and Ops, etc.
Challenge legacy policies and procedures that complicate quote, order, invoice and revenue processing, understanding the flexibility for change, and formulating creative solutions or workarounds based on that analysis.
Provide proactive feedback to improve sales and support workflows (in systems) to work more effective and efficient
Assist in ad hoc projects and tasks.

Requirements:

CAN-DO attitude.
Ability to work independently as well as within a team in a fastpaced environment.
Ability to demonstrate creativity and analytical skills in problem solving.
Ability to work on multiple projects simultaneously and react to changing priorities.
Excellent interpersonal and communication skills.
Strong ability to build trusted relationships with both internal and external stakeholders on a regular basis in relation to ongoing projects and operational trouble shooting
Detail oriented, meticulous, systematic and possess strong documentation skills.

Preferred Skills / Qualities

A highly motivated individual with the ability to be mindfully present and appreciate the humour of each moment.