Social Work Assistant - Singapore - Singapore Anglican Community Services

Wei Jie

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Wei Jie

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Description
**JOB SUMMARY

The Social Work Assistant's primary role will be to assist the rehabilitation counsellors in the areas of Medifund Financial Assistance, Case Management support, and/or Chaperone services to medical facilities.

If necessary, the SWA will help clients access community resources such as housing assistance, healthcare services, employment support, and educational programs.


KEY DUTIES AND RESPONSIBILITIES

  • Medifund : Assist the counsellors in administrative matters, i.e. compilation of necessary documents and signature procurement.
  • Client support : Provide direct support for up to 15 clients. This may involve conducting prescreening, intake interviews, assessing clients' needs and concerns, and assisting the rehab counsellors in the development and implementation of service plans.
  • Crisis Intervention : In times of crisis or emergency situations, assist the rehab counsellors to provide immediate support to their clients and/or families. The SWA may assist with assessing the situation, offerring emotional support, and connecting clients with emergency services as needed.
  • Group facilitation : Assist in facilitating support groups or community programs within the centre. This includes helping to plan and organize group activities, ensuring a safe and inclusive environment, and providing guidance and support to participants.
  • Documentation and reporting : Responsible for maintaining detailed and accurate records of client interactions, progress, and services provided. May also assist in preparing reports for supervisors or funding agencies.
  • Collaboration : Collaborate closely with our networking partners, other professionals, and community organizations to ensure holistic and coordinated care for clients.
  • Be up to date on the latest research and maintain a comprehensive knowledge of available resources and provide appropriate referrals if needed.
  • Ethical and legal compliance : Adhere to professional and ethical standards, as well as legal and regulatory requirements. Required to maintain confidentiality, respect clients' rights and privacy, and report any concerns or issues to his/her reporting officer.

REQUIREMENTS

  • GCE O level or Diploma qualification with at least 2 years of experience in the social service sector
  • Passionate to work with persons with mental health issues
  • Good interpersonal and communcation skills
  • Able to speak local languages
  • Strong organizational skills
  • Teamplayer

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