Retail Operations Customer Service Officer - Singapore - SEARCH INDEX PTE. LTD.

SEARCH INDEX PTE. LTD.

Verified Company

Singapore

3 weeks ago

Posted by:

Wei Jie

beBee Recruiter

Description

1 Year renewable Contract under agency Search Index Headcount and Payroll

Retail Customer Relations Officer in providing sales support and retail operations.
Handle all operational matters and work closely with sales team to ensure fulfilment of sales
Generate Sales Order upon completion of sales for call centre and online orders
Deliver excellent service to ensure high levels of customer satisfaction
Respond to customer complaints and concerns in a professional manner
Arrange and update appointments for commercial customers, and liaise with the Commercial team
Ensure adequate support and timely coordination with interdepartmental colleagues e.g Finance, relating to showroom matters
Ensure upkeeping and accuracy of all administrative duties, including managing of online store records, documentation etc
Other duties assigned by Supervisor.

Requirements

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Must be willing to work Single shift from 10.30am to 9.30pm

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Work 4 days per week roster, ie. 2 weekdays per week and on every Sat and Sun, including public holidays.

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Commit to work up to 6 public holidays.

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1 day weekend off per month (either Sat or Sun) according to roster

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Secondary Education and above
Preferably 12years with relevant retail sales experience
Good communication skills, good personality and customer service skills, resultoriented, highly motivated
Integrity, Teamwork
Computer literate

Other Information
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Basic salary from $2,000 - $2500 per month neg

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Retail allowance $150/mth

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Counter allowance $150/mth

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Contract completion bonus up to 1 month's salary

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Overtime eligibility as per Employment Act
14 days AL
14 days Medical Leave
Paid medical consultation per Employment Act and $12/visit up to $144 per year for GP clinics.

EA License No. 14C7092

EA Registration No:
R Ming Er)