IT Desktop Engineer - Singapore - SMART FORTE CONSULTING LLP
Description
End user support- Assist in Operating Systems Migration and related support.
- Support and troubleshooting which includes diagnosis of hardware and software failures or problems.
- Responsible for correcting all problems associated to supported list of End User Equipment and Software.
- Provide accurate and timely documentation in IT Service Management Tool.
- Closing all assigned and resolved Incidents; focus on ticket resolution within SLA.
- Relocation of computer devices and peripherals.
- Proactive update and follow up to end users.
- Guide end user on required applicable tasks
- Other adhoc task as assigned.
- Diploma / Nitec in Information Technology, Computer Engineering or related field
Minimum 1 year experience in IT:
- Hardworking, positive attitude
- Banking work environment
5 days work (9am to 6pm) at
Alexandra Road:
- **Salary $2500
- $3000
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