Description
PMO Senior Manager:
Date:2 Aug 2023
Location:
Singapore, Singapore
Company:
Singtel Group
Ensure consistent capturing, elaboration and prioritization of the demands to the IT organization
- Conduct regular alignment meetings between demand requestors and IT technology teams, in order to ensure optimal resource utilization.
- Facilitate the annual planning cycle, in addition to capturing and prioritizing the demand on an ongoing basis.
- Map the demand against agreed plan and resource base.
- Keep the project delivery methodology uptodate
- Monitor, review and report project status
Make an impact by
- Identify and perform continuous improvement of existing processes
- Understands the requestors' needs and their priorities, and under what circumstances those priorities can change.
- Responsible for reviewing, elaborating and prioritizing capex and opex demands to the IT organization.
- Manage incoming demands against resource capacity.
- Support the development and implementation of change management processes, tools and best practices.
- Provide executive level visibility through reporting/dashboards with a holistic view of the project portfolio for all inflight and pipeline project initiatives.
- Identify and implement improvements to demand management process.
- Capture all cross impacts from multiple initiatives and coordinate resource allocation across all IT technology teams.
- Assist IT technology teams to prioritize work on the basis of capacity, initiative readiness, resource conflicts and execution risks.
- Maintain the project development methodology, keeping the processes uptodate.
- Monitor and report project status to key stakeholders.
- Identify opportunities for continuous improvement to existing processes.
Skills for Success
- Tertiary qualification in IT, business, marketing or equivalent experience.
- Good knowledge of demand management process.
- Experience in managing the needs and expectations of crossfunctional IT and business teams.
- Passionate in continuous process and operational improvements.
- Experience in data analysis and providing insights through reporting/dashboards
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