Customer Service Officer - Singapore - ASCAN MARKETING SERVICES PTE LTD
2 weeks ago
Description
Job Highlights:
- Dental, Medical, 5day work week
- Annual Company Event
- Provide first level of technical support to Merchants
- Trouble shooting of Fault Calls
- Contacting of Merchants to arrange appointments for jobs
- Follow up of open jobs or fault calls
- Support operations in daily business whenever needed
- Data entry and maintain proper filing system
- Preparation of Customer Reports
- Any other adhoc duties assigned
Requirements:
- Minimum GCE 'O' Level
- Fluent in English and Chinese, both verbally and written (assist to liaise with Mandarin speaking customers and merchants)
- Service oriented and able to work in fastpaced environment
- Meticulous and detail oriented
- Proficient in Microsoft Excel
- Selfinitiated & Proactive
- A team player who can handle difficult customers
- Good interpersonal skills, positive attitude with willingness to learn
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