Senior Associate Engineer - Singapore - DSTA - Defence Science & Technology Agency

DSTA - Defence Science & Technology Agency

Verified Company

Singapore

2 weeks ago

Posted by:

Wei Jie

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Description

Job no:

Work type:
Permanent, Term

Location:
DSTA Singapore

Categories:

NA
The Defence Science and Technology Agency (DSTA) brings you to the forefront of cybersecurity, digital transformation and engineering.

From working on software development and systems integration to unmanned technologies and artificial intelligence, you can have an impact on Singapore's defence.

Achieve your fullest potential with opportunities to build your technical expertise and hone your competencies in diverse domains.

You can also expect an immersive learning experience, where you will work with bright minds and collaborate with global industry experts.

DSTA is recognised as one of the top 10 employers in the Engineering & IT sector, where our engineers and IT professionals work alongside procurement specialists to deliver state-of-the-art capabilities for Singapore's peace and security.

Opportunity

We are looking for a skilled and experienced Senior Associate Engineer / Associate Engineer to join our team and provide premium customer support to our senior VIP clients.

You will be responsible for ensuring that our clients' IT systems are running smoothly and efficiently, providing targeted IT support and services.

Responsibilities:

Deliver targeted IT support and services for senior VIPs, ensuring that their IT systems are running smoothly and efficiently.
Recommend hardware and software solutions, perform new technology acquisitions and upgrades.
Work independently and take ownership of your work.
Manage and prioritize tasks in a fastpaced environment.
Maintain strong communication with clients and provide timely updates on progress.
Provide excellent customer service, meeting or exceeding clients' expectations.

Requirements:

Diploma or above in Information Technology (or equivalent).
Indepth knowledge of Windows desktop OS, Browsers, Microsoft Office and Outlook preferred.
Experience configuring and troubleshooting printers, networks and peripherals (Tablets, Phones, KVM etc.) preferred.
Good knowledge in Operating System (Windows, MAC, Android, IOS), Active Directory, Group Policy Object, Disk Encryption and Antivirus software would be advantageous.
Sound analytical and problem solving skills
Good people management and communication skills
Able to work independently and collaboratively as a team
Demonstrates assertiveness, proactiveness and ability to work in a fastpaced environment

If you have previous experience in a service delivery or technical support role, supporting organization leaders, it will be an added advantage.

Advertised: 05 Sep 2023 Singapore Standard Time

Applications close: 05 Oct 2023 Singapore Standard Time