Customer Service Officer - Sembawang, Singapore - AGrader & I Pte Ltd

AGrader & I Pte Ltd

Verified Company

Sembawang, Singapore

3 weeks ago

Posted by:

Wei Jie

beBee Recruiter

Full time

Description

To provide excellent customer service to students & parents in a tuition centre environment as part of an administration team.

As a front-line staff, you will be the first point of contact with our existing customers and future ones.

Besides assisting in administrative duties relating to student and course registration matters, here are some other roles that you should know about:

### Your responsibilities as a

Customer Service Officer:
###

Work closely in an administration team and be responsible for the daily operations of the tuition centre
Create a wonderful customer experience as you understand that making a customer happy is crucially important to the company's success
Learn facetoface communication skills as part of good customer service
Engage interest in potential customers and provide them with clear explanations on the offered programs
Identify customers' needs and develop strategies to maintain a high level of customer satisfaction

### Requirements:
###

Able to commit to at least 1 weekend
Inter Centre travel may be required
Strong interpersonal and communication skills
Positive work attitude, selfdriven, independent, team player with strong service mindset
Responsibility is a MUST in this job you need to be accountable, responsible and see through the job areas and tasks that you're given.

### Good Things of the Job: Here's What's in

It For You:
###

5 days working week (Tuesday to Saturday)
A Happy, Positive & Cheerful environment
Being able to deal directly with kids, who are the most innocent & bubbly humans in society (who're not looking to deal you any harm when you're not looking)
Seated most, if not ALL the time (who likes standing?)
FULLY airconditioned environment that is CLEAN and NOT dusty and NOT hot
Endless learning opportunities having a wide scale of operations, we are able to satisfy your ambitions & learning needs

If this sounds like the beginning of a great new challenge for you.

We look forward to hearing from you

Job Types:
Full-time, Permanent

Salary:
$2, $2,600.00 per month

Benefits: