IT Desktop Support Engineer - Singapore - Mossad Services Pte Ltd

Mossad Services Pte Ltd

Verified Company

Singapore

2 weeks ago

Posted by:

Wei Jie

beBee Recruiter

Description

Key Roles & Responsibilities

Setup and maintenance of desktops, laptops, phones, printers, peripherals and mobile devices
Windows and Apple Platforms
Escalate and work with third level support/third party vendor on resolution of problem when necessary
Support remotely if necessary
Maintain hardware inventory at assigned locations
Provision new users with hardware, software and account setup
Provide both remote and onsite support for multiple locations, if required
Troubleshoot and resolve a variety of technical problems
Assist with network connectivity issues
Work on assigned tasks and projects including hardware and software rollouts
Work with hardware/software vendors, whenever required
Provide training when needed to help facilitate users requests and in the implantation of company projects
Provide VPN support including enduser setup and troubleshooting
Develop and document IT operational processes whenever required
Active Directory (User/ID creation, delete, reset, update, distribution list/security and accesses)
Willing to learn and support new IT solutions, whenever implemented

Key Qualifications & Skills

Minimum Diploma in Information Technology or equivalent in relevant discipline
Minimum 2 years experience in PC, hardware, software support & IT security preferably
Ability to perform PC hardware and software troubleshooting with experience in the use of diagnostic programs and tools
Perferably with Office 365 handson experience of minimum 1 year
Level 1 & 2 Support

Key Requirements

Analytical, competent, able to work independently and selfmotivated and with goodproblem solving skills
Fluent in English and writing
Currently residing in Singapore

-
Able to start work immediately or within short notice

Job Types:
Full-time, Contract

Contract length: 12 months

Pay:
From $2,600.00 per month

Schedule: