Cloud Engineer - Singapore - TECNOMIC SYSTEMS PTE. LTD.

TECNOMIC SYSTEMS PTE. LTD.
TECNOMIC SYSTEMS PTE. LTD.
Verified Company
Singapore

3 weeks ago

Wei Jie

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Wei Jie

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Description
Work with the end customer(s) and partners towards the solution presentation in the areas of Cloud Contact center solutions.

Understand the current business requirement and position the right product and do the right solution in terms of defining the architecture to move from on premises solution to cloud infrastructure.

Interface with the local Business units to understand the current process and map with new systems requirement.

Work internally with the product, development and solution team for the right approach.


Experience and Qualification:
1) End to end understanding of Contact center as solution business process

2) Knowledge on cloud technologies and migration from on premises to cloud Genesys Pure cloud.

3)

In depth understanding of the voice telephony integration like :
SIP, Gateway, SBC infrastructure

4) Hands on Knowledge on the implementation of Genesys Pure cloud and or Amazon connect solution

6) Able to deploy and understanding the large complex projects

7)

Desirable knowledge on the unified communication :
Microsoft Teams /Zoom

8)

Total years of hands on experience : 4 to 5 years ( at least 2 years in end to end solution delivery )

9) Good customer communication and management skills

10) Certification on Genesys Cloud
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