Networks Manager - Singapore - Airalo

Airalo

Verified Company

Singapore

3 weeks ago

Posted by:

Wei Jie

beBee Recruiter

Description

About Airalo

Alo Airalo is the world's first eSIM store that helps people connect in over 200+ countries and regions across the globe.

We are building the next digital service that revolutionizes the telecom industry. We are a travel-tech company and an equal-opportunity environment that values and executes diversity, inclusion, and equity. Our team is spread across 40+ countries and six continents. What glues us together is our commitment to changing the way you connect.

About you

We hope that you care deeply about the quality of your work, the intrinsic worth of tasks, and the success of your team.

You are self-disciplined and do not require micromanagement in terms of your skillset and work ethic.

You do your best to flourish as an individual every day while working hard to foster a collaborative team environment.

You believe in the importance of being — and staying — authentic, honest, positive, and kind. You are a good interlocutor with clear and concise communication.

You are able to manage multiple projects, have an analytical mind, pay keen attention to detail, and love to get your hands dirty.

You are cognizant, tolerant, and welcoming of vulnerabilities and cultural differences.

About the Role

Position:
Full-time / Employee

Location:
Remote-first

Benefits:
Health Insurance, work-from-anywhere stipend, annual wellness & learning credits, annual all-expenses-paid company retreat in a gorgeous destination & other benefits

As a
Networks Manager at Airalo, you will be responsible for expanding into new partner networks across the globe as well as permanently improving the rates, services, and quality of our existing partner networks.

You are someone who is obsessed with providing the best rate possible (without compromising network quality) to global travelers in need of a reliable data connection when leaving their home network.

Responsibilities include but are not limited to:

Represent Airalo as the ideal interface to mobile network partners on a global level
Add & improve network partnerships
Negotiate terms and conditions of wholesale and reseller contracts with host mobile network operators
Manage and assure regulatory compliance requirements for all our local markets and provide information to product management
Monitor and ensure network quality is provided by our partners
Define and run traffic, sales, and monetary analytics
Develop methods to ensure the unification of conditions and agreements
Prepare the rollout of new markets
Connect and integrate foreign mobile networks with Airalo's OSS and BSS platform
Perform escalations in case of network quality issues and availabilities
Define and perform reconciliation processes

Must-haves:

Sound understanding of eSIM technology and use cases
Good overview in Telecommunication Network technologies like Mobile Core (PGW, IMS, Voice GW, HSS), OSS & BSS
Understanding of different Mobile Services such as MOC/MTC, SM-MO, SM-MT, Data, Roaming, International Calling
Understanding of different Mobile Network Generations like 2G, 3G/UMTS, 4G/LTE, 5G NSA, and 5 G SA and how it influences customer experiences
Ideally, having served on the management team of an MVNO or MVNA, respectively, with a handson mentality
Having negotiated at least two different wholesale agreements on behalf of, or with, MVNOs with Host Mobile Network operators
Deep knowledge of subscriber life cycles with mobile services
Understanding the regulatory requirements for providing mobile services
Be familiar with KYC processes for mobile subscriptions
Excellent English skills; in writing, speaking, and reading business fluent
5 years minimum relevant experience in the mobile telco industry

Good to haves:

Master Studies and/or MBA highly preferred
Clear communication skills
International working experience is highly preferred
Proactiveness and Management skills in international environments
We sincerely thank all applicants in advance for submitting their interest in this opportunity with Airalo._