Guest Relation Officer - Singapore - SPS UK&I LIMITED SINGAPORE BRANCH
Description
Job Details:
- Location: Marina Bay Financial Centre
Job Responsibilities:
- To meet and greet visitors, lead them to appropriate room and do welcome script (covering use of meeting room system, restrooms, fire exits, etc)
- To offer the management staff / external guests the choice of beverages available and assist to serve / arrange stewardess to serve accordingly.
- To check on meeting room set up standards, floral arrangements, and report facility faults
- To provide accurate directions on meeting venues and office locations of various units (must know all
- To have a list of amenities and facilities in the neighboring area of CBD including operating hours, telephone numbers, etc
- To assist in the booking of executive meeting rooms
- To provide taxi booking services
- To have emergency guest amenities such as sewing kit, first aid kit, stationery, umbrellas
- To receive feedback from guests or staff on facilities and services
- To assist in overseeing events or VIP meetings at executive conference suite
- To coordinate and manage vendors / caterers onsite providing services to the VIP / executive events
- To assist managing rooms and submit reports on weekly release
- To manage common meeting room bookings
- Good communication and customer service skills
- Extensive local knowledge
- Attention to details and able to multitask
- Professionalism
- Problemsolving and clerical skills
- Computer skills: Microsoft Outlook, Word & Excel
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