F&b Supervisor - Singapore - Hotel Indigo

Hotel Indigo

Verified Company

Singapore

3 weeks ago

Posted by:

Wei Jie

beBee Recruiter

Description

Hotel Indigo colleagues are the people at the center of every new story. They make all guests feel welcome in the neighbourhood and at home in the hotel. At
Hotel Indigo we deliver inspired service. Our guest are explorers. A discerning set of individuals who bring their curiosity, uniqueness, and informality to everything they do in life. They are people who approach travel as an opportunity to expand their mind, learn new things, and create memories they can share that last a lifetime.

Hotel Indigo colleagues are warm, personal, and unscripted. They embrace the individuality and diversity of everyone. They enjoy iconic, worldly locations and are
drawn to discovering what makes each of them unique. They are
inspiring storytellers who inject positivity into their environment. They combine
informality and fun with professionalism and sophistication.

Join us as a
Food & Beverage Supervisor in
Hotel Indigo
Singapore Katong. You'll have ambition, talent and obviously, some key skills.

Because, for this vital role, we're looking for someone who can:

Financial returns:

Assist Restaurant Manager in driving promotions that deliver great dining experiences for guests at a good value.
Assisting the Restaurant Manager in placing orders to vendors and compute costs for each beverage, ingredient, supply or other materials.
Guests are conversed with in relation to the food and beverage products
Beverages are upsold and regularly replenished, abiding by responsible alcohol service regulations
Promoting and selling cocktails to guests
Recycles whereever possible and enforces cost saving measures to staff

People:

Communicates to his / her superior any difficulties, guest comments and other relevant information
Establishes and maintains effective employee working relationships
Attends and participates in daily briefings and other meetings as scheduled
Attends and participates in training sessions as scheduled
Ensuring team members are current on product knowledge, product offerings and promotions.
Educate and train all team members in compliance with Hotel Indigo Singapore Katong standards and policies. Ensure staff is properly trained on quality and service standards, has the necessary tools and equipment, and is empowered to carry out job duties.

Guest experience:

Conducts shift briefings to ensure hotel activities and operational requirements are known
Works with Superior and Human Resource Manager to ensure the departmental performance of staff is productive

Duties include:

Conduct on the job training in accordance with the departmental standards and procedures and maintains a record of progress for each staff member
Provide input for probation and formal performance appraisal discussions in line with company guidelines
Ensure new staff attend Corporate Orientation within first month of hire
Coach, counsel and discipline staff in breach of hotel policies and departmental procedures, providing constructive feedback to enhance performance
Provides prompt, courteous customer service by discovering customer needs and management support, by ensuring that every experience will be _fast, friendly, and delicious._
Ensure that all food and beverage facilities including banquet/convention space are cleaned, vacuumed, and properly stocked according to anticipated business volume. Notify engineering immediately of any maintenance and repair needs.

Responsible business:

Food and beverage stock is stored in relation to hotel procedures
Performs related duties and special projects as assigned
Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines and ensure your direct reports do the same
Ensure the security and proper storage of food and beverage products, inventory and equipment, and replenish supplies in a timely and efficient manner while minimizing waste.
Ensuring all Electrical equipment's and gadgets for use during operations are in right quantity and in good working order.
Manages time to ensure that the priority of the activities determines the amount of time and attention received. This includes coordinating daily activities to maximize productivity, keeping selffocused on the priorities for the day and avoiding being sidetracked by less important tasks and activities.
Recognizes and resolves problems. Seeks, examines, and interprets information from different sources to determine cause and develop solutions. This includes selecting the best course of action and recognizing when outside advice is needed.

Qualifications and Requirements

High School or Vocational Certificate in Hotel Management, Food & Beverage, or related field, with 1 year of related experience or an equivalent combination of education and experience.

Obtained alcohol awareness certification and/or food service permit or valid health/food handler card as required by local