Pricing & Customer Service Executive (Airfreight - Singapore - CVISTA HR CONSULTING PTE. LTD.

Wei Jie

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Wei Jie

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Description

Responsibilities:


  • Responsible to coordinate with internal and external customers to arrange collection.
  • Liase with carriers and coloader to get most competitive rates and book shipments.
  • Plan with vendor to arrange collection
  • Provide instruction to Air Export operation team with complete information for execution as well as cost information
  • In case of offload or flight delay to liase with carrier and coloader to investigate root cause.
  • To verify vendor invoices for shipments arranged.
  • Provide weekly and monthly reports to customers and account managers, when required
  • Support the team to ensure fast and accurate responses for pricing / quotations for both internal departments and overseas stations as well as clients.
  • Respond timely to client pricing requests
  • Coordinate tenders and RFQ's for all Air
- freight products when assigned.

  • Obtain pricing from carriers, coloaders and internal network (product teams, overseas stations) in order to provide a solution and pricing to clients as per request
  • Maintain strong relationships with carriers and coloaders
  • Act as a resource for all Air
- freight enquiries for company

  • Other duties as assigned

Requirements:


  • Minimum 2 years working experience in Airfreight Pricing / Air Procurement / Customer Service in Freight Forwarding industry
  • Dangerous Goods certified or with DG knowledge will be an advantage
  • Proficient in Microsoft Office (Excel, Powerpoint )
  • Experience in negotiating and managing relationships with carriers and coloaders
R | EA License 16C7883

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