Jobs

    Logistics Service Executive - Singapore - Lth Logistics (singapore) Pte Ltd

    Lth Logistics (singapore) Pte Ltd
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    Full time
    Description

    Contact Person:

    • Act as a contact person between the customer and the Company to ensure all parties understand the requirements and adhere to established timelines

    Customer Service:

    • Provide customer service for the overall Order Fulfilment from Order creation until Order closure

    Order Processing:

    • Creation of orders in OMS System and monitor inventory movement through WMS System

    Logistics Coordination:

    • Booking of Timeslots with Customer's Vendor and liaise with internal Operations Teams for the collection of the Products for Drumming

    Labeling:

    • Printing of Labels via customer's SAP System

    Monitoring:

    • Monitor the Order progress of the Inbound activities with the Warehouse and Transportation Operations Teams and advise customer when required
    • Monitor the Order progress of the Outbound activities with the Warehouse and Transportation Operations Teams and advise customer when required

    Customer Satisfaction:

    • Ensure all customers' queries and complaints are investigated and resolved with Operations Teams

    Cost Management:

    • Responsible to capture all the costs incurred for any Outbound, Inbound or Local Delivery/Collection Order in the System and closure with the Billing of an Order

    Administrative Support:

    • Other administrative tasks

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