IT Support - Singapore - ZENITH INFOTECH (S) PTE LTD.

ZENITH INFOTECH (S) PTE LTD.

Verified Company

Singapore

3 weeks ago

Posted by:

Wei Jie

beBee Recruiter

Description

This is a 12 months contract assigned to our client

Work Location:
near City Hall MRT

Salary Range :
$3,000-$3,500

Job Description:

Tier - Local Support Services

Resolve incidents raised by end users in a timely manner to meet service level agreements.
Documents and implements standard operating procedures.
Sets up and troubleshoots connectivity or performance issues related to all client's collaboration tools.

Workstation Support

Provides workstation support to local customers, resolving reported hardware, operating systems, and configuration issues through troubleshooting and research.
Involve in the activities around PC life cycle including procurement, tagging of new assets to preparing assets for disposal.
Maintains data integrity and security for workstations environment.
Performs installations, upgrades and backups as requested/necessary.

Local Technology Coordination

Liaison between local technology and business needs and/or client projects, providing support and advice on technical related issues.
Champions initiatives implemented by the CIO Organization and provides feedback on effectiveness as and when required.
Develops and delivers training to local customers on the use of technology.