Avp/senior Associate, Project Management, Regional - Singapore - DBS Bank
Description
Business Function
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble, and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability, and innovation.
In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Responsibilities
- Manage a team which provides support to Global Transaction Services with regards to business initiatives in the custody space.
- Collaborate with users and product managers to work on solutioning to meet customer requirements and Institutional Banking Group Operations' key performance matrix.
- Analyse case requirements and write users/business requirements.
- Work closely with key stakeholders and users from Line Operations and Institutional Banking Group Technology for user requirement gatherings and functional specification signoff.
- Manage and perform UAT for product delivery cycle, initiatives, or fixes.
- Ensure proper documentations of operation manual and UAT test results.
- Provide updates to Senior Management on project delivery schedule, articulate delivery blockers, and provide strategic solution.
- Work with users on operationalization of initiatives.
- Coordinate with users and Technology team on delivery and business verification.
- Manage production issues with users and Technology team, from UAT to delivery of fixes.
- Plan team's work schedule and the release cycle with Technology partners.
- Provide prompt updates/escalation to management/stakeholders.
Requirements:
- 5 to 8 years of project management with relevant SFSO experience in custody
- Strong analytical skills with ability to work independently, confident with change mindset, and good time management.
- Good stakeholder management with effective communication, written, and presentation skills.
- Ability to multitask, experience in managing small teams with tight project schedule
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
Primary Location:
Singapore-DBS Asia Hub
Job:
Operations
Job Posting:
Mar 21, 2023, 9:32:59 PM
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