Desktop Support Engineer L2 - Singapore - ITCAN Pte Ltd

ITCAN Pte Ltd

Verified Company

Singapore

2 weeks ago

Posted by:

Wei Jie

beBee Recruiter

Description

Responsible for the installation and daily operations support for facility management of client platforms to meet agreed business needs & service levels. - Perform troubleshooting for client platform related problems - Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties. - Perform service request related to client platforms. - Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties. - Involve in client platform implementation/upgrade project.

Salary:
$2, $3,200.00 per month

Benefits: