Asset Management Manager - Singapore - Salt Recruitment

Salt Recruitment

Verified Company

Singapore

3 weeks ago

Posted by:

Wei Jie

beBee Recruiter

Description

Role Responsibilities
This role is to define, establish Technology Lifecycle mgmt. process for the Bank including Product lifecycle, IT Asset (HAM/SAM) mgmt., Configuration management, License mgmt. & Obsolescence mgmt. sub-processes. This requires wider knowledge and expertise on the IT Service mgmt. processes and tools like Servicenow.

Responsibilities
Assist Global Process Owner to

Establish a strategy and framework for a consolidated Technology Lifecycle mgmt. process for the Bank and help in establishing the org construct
Draft end to end TLCM standards / process by collaborating with all relevant stakeholders across Product, Asset, Configuration, License and Obsolescence teams.
Ensure the associated Tools and Technology is made operational and fit for use
Institutionalize the process implementation across all Technology domains
Conduct Operational Risk Assessments and seek approval from the Second line Risk Control Owner or ORO and any governance committee (such as PGC) approval if required.
Review process on annual basis and identify scope for improvement and help drive efficiency in the organisation.
Identify all the processes to be changed by the project in the inception phase.
Represent in a PgSC or PSC member and held address / provide relevant updates
Signoff go live/release of major project deliverables to confirm suitability of any testing and compensating controls
Define, measure, publish & control RIR metrics periodically. Attend Governance meetings (PgSC/PSC, PGC and other governance meetings)

Strategy

Establish a strategy and framework for a consolidated Technology Lifecycle mgmt. process for the Bank and help in establishing the org construct

Business

Ensure the TLCM process is defined, established and institutionalised across the Bank by well defined procedures and controls.

Processes

Understanding of the IT Asset Management Controls, Standards and Processes and lineage amongst Product Asset and Config Item. Understanding of the key stakeholder requirements from IT Asset HAM/SAM, Configuration mgmt., Product lifecycle mgmt., License mgmt. and Obsolescence mgmt.

People & Talent

Excellent organisation and leadership skills with ability to manage multiple deadlines and effectively prioritise.
Set clear objectives and provide steer to the team.
Develop talent

Risk Management

Collaborate with first and second line of Risk personal and help identify and document key risks for the process
Support the management of the process professionally and efficiently, closely tracking timeline commitments for provision of information and action plans, and for validation of actions taken.
Drive the adoption of "lessons learnt" driving consistency and efficiency and help improve process efficiency.

Governance

Establish and run steering committees for Technology Lifecycle Management providing governance as per the Bank's Programme Management standards.
Ensure key risk, audit queries and issues are monitored and appropriately addressed by key stakeholders.
Ensure adoption of the Process controls and reporting to ITSM Management and Second Line of Defence as appropriate.
Manage and govern the Risk control metrics

Regulatory & Business Conduct

Display exemplary conduct and live by the Group's Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

Lead the ET

IT Service management to achieve the outcomes set out in the Bank's Conduct Principles
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

Technology Governance, Risk and Control
Service Owners across Enterprise Technology & TTO
Domain Chief Architects
Obsolescence Management
License Management
Asset Owners
TTO Refinement Forum

Other Responsibilities

Embed Here for good and Group's brand and values in ET
IT Service Management; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)
Experience in Process Management and Continuous Service Improvement
15+ years of experience, preferably, in the financial industry
Bachelor's degree in an Information Technology discipline or a related technical degree
Knowledge on implementing ServiceNow modules is an added advantage
Understanding of the IT Asset Management Controls, Standards and Processes and lineage amongst Product Asset and Config Item. Understanding of the key stakeholder requirements from IT Asset HAM/SAM, Configuration mgmt., Product lifecycle mgmt., License mgmt. and Obsolescence mgmt.
Excellent organisation and le