Business Support Analyst - Singapore - Applied Value Technologies

Applied Value Technologies

Verified Company

Singapore

2 weeks ago

Posted by:

Wei Jie

beBee Recruiter

Description

Applied Value Technologies is seeking a
Business Support Analyst to assist in the delivery of our mission

Our clients are Fortune 100 technology companies, providing platforms that help connect people around the world. They share a core value of scaling business by putting people first, and the Enterprise Products team is uniquely positioned to propel this work to the next level as the customer's needs act as the guiding compass, not the technology's limitations

About you:

We are looking for someone to:

Engage with Business Operations and IT teams to resolve critical system issues
Regular data collection and reporting on key system performance indicators
Drive root cause and corrective action determination for all support issues
Facilitate support reviews with internal partners
Drive process documentation, automation, and continuous improvement crossfunctionally
Follow detailed processes and workflows to provide worldclass support analysis
Partner with technical resources on critical system error resolutions
Help business/QA teams in resolving issues related to EDI/ Webservices, Order Management, Inventory, Procurement, Work Orders and Finance

We want someone who is:

An excellent communicator (verbal and written) and facilitator with exceptional interpersonal skills
A functional expert within one or more core supply chain activities
Able to navigate a highly technical environment with systems issues and data analytics needs
A quick learner who is adaptable and excited to learn new products, processes, concepts, skills, and naturally curious
Highly motivated with the ability to thrive in a fastpaced and demanding teamoriented environment

Some stuff you need:

5+ years working in managing supply chain as a business user
5+ years handson experience of using Oracle Supply Chain modules, preferably Oracle Fusion
Experience with Fusion Order Management, Inventory, GOP, Manufacturing, or PDH
Good knowledge of endtoend business systems processes and flows in Supply Chain management
Intensive experience in hitech industry preferably in consumer hardware/consumer electronics
Must have excellent SQL and reporting skills
Excellent communication and documentation skills
Great collaborator to work across various crossfunctional teams
Bachelor's Degree in computer science/information tech/SCM or equivalent experience

Other stuff you might have:

Experience with navigating through spreadsheets to analyze large amounts of data
Familiarity with Gsuite (Google Docs, Sheets, Slides, etc.)
12 years of experience with shell commands, reviewing logs, running scripts, etc. is highly desirable

A little bit about us:

We've got you covered: