Group IT Senior Executive - Singapore - GOLDEN BRIDGE FOODS MANUFACTURING PTE LTD

Wei Jie

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Wei Jie

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Description

JOB DESCRIPTION

  • Installing and configuring of computer hardware, software, systems, networks, printers, and scanners.
  • Monitoring, maintaining, and securing computer systems and networks.
  • Responding in a timely manner to service users' queries, IT issues and requests.
  • Providing technical support across the companies (this may be in person or over the phone).
  • Manage all IT aspects of employees' onboarding / offboarding and IT Orientation.
  • Sourcing and purchasing of all IT equipment's.
  • Supporting and testing of new technology.
  • Level 1 Support MS Dynamics AX / D36
  • Provide training to users and participate in IT projects when necessary.
  • Document and update Standard Operating Procedures (SOPs), IT policies and IT documents.
  • Proactively monitor IT contracts to ensure timely renewal.
  • Always reflecting professionalism and best quality of customer service in communicating with users or any related stakeholders.
  • Perform any other adhoc tasks assigned by the Group IT manager.

Requirements:


  • Preferably Degree or higher in Information Technology or its equivalent.
  • Min 5 years of experience with IT Support.
  • Experience in manufacturing environment which include Supply Chain & Finance.
  • Knowledge of BI tools like PowerBI is an added advantage.
  • Excellent communication and team player.
  • Patient, polite, friendly, and helpful personality.
  • Positive attitude, dynamic, resourceful, and independent.
  • Knowledge of ITSM is a plus.
  • Good PC & Web Skills, knowledge in Windows, Windows Server 2016 & above, Microsoft SQL Server. Also familiar with MS Office and Windows software.

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