- Manage the returning student contract process and monitor that parents complete digital signing of the contract on time.
- Ensure that the CRM systems are updated.
- Manage all processes of the Student Pass including application/renewal for both new and currently enrolled students, conversion from Dependant's Pass to Student pass, as well as cancellation upon withdrawal.
- Follow-up with details as needed to process Student Pass effectively and successfully, to ensure that students can be in school on-time for the applied start-date.
- Liaise with families as needed to ensure applications are complete within a given timeline.
- Check student pass application status daily on ICA Solarplus portal.
- Monitor that all Enrolled STP holder students' passports are up to date.
- Follow-up with families to get the new information then update data and upload relevant documents into the CRM systems.
- Ensure that the CRM systems are updated with the results and relevant parties (internal and/or external) are notified.
- Ensure that students have submitted all the required pre-requisites before the enrolment date. Follow-up with the family and/or Admissions Manager when necessary.
- Update contact information and applicant's data accurately.
- Minimum Diploma or Degree in related courses.
- Minimum 2 to 5 years of experience working in a similar role in a school environment would be an advantage.
- Excellent verbal and written communication skills, both in person and over the phone.
- Excellent interpersonal skills in person and over the phone.
- Excellent presentation and influencing / persuasion skills in one-on-one and group settings.
- Outstanding time management and organisation skills.
- High levels of accuracy and attention to detail.
- A team-player who is able to work with different parties to achieve the overall goal.
- Excellent oral and written English ability to communicate in fluent Mandarin is a plus.
- Models and exemplifies a culture of kindness within the department.
- Experience in use of multiple customer databases, CRM tools and digital/ online platforms.
- Proficient in using computers and systems experience in using CRM systems (i.e, OpenApply, iSams, Salesforce, etc) will be an added advantage.
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Registrar - Singapore - Xcl World Academy Pte. Ltd.
Description
XCL World Academy seeking to recruit a Registrar . The successful incumbent would maintain documentation, practices, and procedures to ensure that XCL World Academy abides by all relevant legal and regulatory rules (including CPE rules and regulations).
Ensure that all tasks administrative or otherwise related to enrolment are thoroughly completed and data inputs are updated and managed effectively.
This is a three months temporary position.
Main Responsibilities
Person Specifications
Application
Interested applicants are welcome to apply by 26 May 2024.
About us
XCL World Academy offers a rigorous and balanced education for students aged 2 to 18, beginning with our Nursery programme and continuing through the full International Baccalaureate (IB) continuum of studies. We believe in future-proofing your child by providing relevant skills and exposure, equipping them with the skills required for the jobs of tomorrow. Through our world-class curriculum and with the guidance of highly experienced teachers, our students embark on a self-directed journey to become skilled and empathetic young individuals.
We aspire to recruit employees that share and understand our commitment towards creating our mission of empowering an international community of happy learners who aspire to positively impact others. We are committed to safeguarding and promoting the welfare of children and young people. All appointments are subject to Safer Recruitment processes such as interviews, employment reference checks, identity, and criminal record checks. Selected candidate[s] would be required to provide documentation of background checks done from the home country.
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