Customer Service Executive - Singapore - RECRUITPEDIA PTE. LTD.

RECRUITPEDIA PTE. LTD.

Verified Company

Singapore

2 weeks ago

Posted by:

Wei Jie

beBee Recruiter

Description

**Our client is a MNC in Manufacturing Industry. Due to their current expansion plan, they are looking for a Customer Service Executive to join their Sales Department, in hopes of developing the current high performing team. They are located in the North area.

Responsibilities:

Act as the main point of contact for Sales teams in Singapore.
Support the establishment of new customer accounts and maintain necessary documentation.
Coordinate unique order configurations and create Material Master Codes.
Ensure accurate 12month rolling forecasts are communicated and properly maintained.
Manage the entire order process, from Purchase Orders to Sales Orders in SAP.
Organize shipment logistics and provide essential shipping documentation.
Collaborate with Production Planners to prioritize orders and oversee sample stock levels.
Report on inventory status and recommend actions to manage existing stock.
Handle customerreported issues, returns, and Return Materials Authorization.

Requirements: