Salesforce Functional Architect - Singapore - Cognizant
Description
Roles & Responsibilities:
- Min 10 years of designing and implementing Salesforce solutions
- Demonstrate leadership in the full life cycle of the software development environment especially Agile Method.
- Extensive experience in endtoend implementation with Salesforce platform and responsible for the Functional design and architecture
- Designing and Solutioning with highperformance, reusable, and reliable approach
- Working with the team for delivering the requirements. Clear understanding of the customer service processes including Cross Channel service, Case Management, Realtime Interaction etc.
- Understanding of the Sales and Service Cloud data model
- Experience in analysing client business needs and present end to end functional solution
- Outstanding communication skills, ability to interact and make client understand the Salesforce solution.
- Ability to come up with alternate solutions/thought processes when presented with a complex technical/functional scenario
- Experience of working in onoff model, in multivendor environment, team acceptability as per own behaviour.
- Excellent oral and written communication skills
- Good delegation and time management skills with problemsolving abilities.
Employee Status :
Full Time Employee
Shift :
Day Job
Travel :
No
Job Posting :
Jan
About Cognizant
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