Service Engineer - Singapore - Sartorius

Sartorius

Verified Company

Singapore

2 weeks ago

Posted by:

Wei Jie

beBee Recruiter

Description

Installation, Qualification, Servicing and repair of Sartorius instrument

The Services Technician will be responsible for delivering the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.

Main Responsibilities & Tasks:

Provide service and customer support during field visits or dispatches
Tie workflow to schedule
Manage all on site installation, repair, maintenance and test tasks
Diagnose errors or technical problems and determine proper solutions
Produce timely and detailed service reports
Document processes
Operate vehicle in a safely manner and use field automation systems
Follow all company's filed procedures and protocols
Cooperate with technical team and share information across the organisation
Comprehend customer requirements and make appropriate recommendations/briefings
Build positive relationships with customers

Qualifications & Skills:

Technical degree or certification
2+ years proven field service experience
Ability to troubleshoot, test, repair and service technical equipment
English literacy
Ability to work flexible shifts and to adapt to changing work schedules
Fresh graduates are encourage to apply

Ready to join Sartorius?:

About Sartorius

Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.

That's what Your Colleagues say:

Andreas Norén, Head of Product Development Software Infrastructure & Operations:

We are part of the solution in helping to develop novel cancer therapies, or maybe someday to find a cure to dementia.

This is an incredible feeling.

Katja Herwig, POD Specialist, Germany:

I work on many interesting projects and am in touch with many departments and international colleagues, which makes my job so diverse and exciting.

Each day is completely different, but does provide one constant:
I am part of the great Sartorius family and feel the enjoyment and openness of my colleagues. Sartorius brings together different cultures every day.

Your Benefits:

Part of the Solution

You will be part of the solution in the fight against cancer and other diseases. Sartorius has been making a difference in patients' lives for more than 150 years.
Career Development

Grow with us. We offer training programs, talent development and mentoring. In addition you can also join our communities like coaching, business women network and more.
Global Teamspirit

We work in collaborative global teams.

With us, you will find agile working methodologies and stream-lined decision-making, in a supportive environment where your efforts are appreciated.

Well-Being

You will have access to a range of health benefits such as; medical check-ups, health & wellness programs, sports activities and on-site gyms.

Work-Life-Balance

Enjoy the flexibility your life needs: We offer flexible working hours and remote options.
Smart Working Environment

At many sites, Sartorius employees work in smart buildings with the latest technology and equipment.

Questions about the job?:

Career Website:

Sartorius Blog:

Company Values:

Sustainability, openness and enjoyment are the values that shape our work with colleagues, customers and business partners alike.

Learn More
Our Onboarding:
See the impressions of some new employees upon joining Sartorius and learn more about our comprehensive onboarding journey.

Explore Our Onboarding
Top Careers Stories:
Equal Opportunity Employer

At Sartorius, we believe that bringing together diverse perspectives is critical for our mission of simplifying progress in life sciences and bioprocessing so that new therapeutics can reach patients worldwide.

We therefore actively recruit and hire diverse talent from a mix of cultures, genders, age groups, physical and mental abilities, educational backgrounds, career paths and more, and do not tolerate any discrimination against applicants or employees.

More about diversity at Sartorius