Executive, E-commerce - Singapore - EU YAN SANG (SINGAPORE) PRIVATE LIMITED.
Description
**Job Description: - Oversee the day-to-day management of the e-commerce website,- Create and manage product listings, ensuring accuracy of descriptions, images, and prices.
- Monitor and process online orders, ensuring accurate and ontime fulfilment
- Manage online payment gateways and troubleshoot payment issues, ensuring a seamless checkout experience for customers.
- Address customer inquiries, concerns, and returns related to online orders
- Collaborate with the Logistics team to ensure accurate and efficient shipping and delivery of online orders
- Handle returns, exchanges, and refunds according to company policies and industry standards Other Ad-Hoc Duties
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Requirements:
- Bachelor's degree or Diploma in E
- commerce, Marketing, Business, or a related field.
- Proven experience in ecommerce operations and digital marketing.
- Familiarity with ecommerce platforms, content management systems, and analytics tools
- Strong analytical and datadriven decisionmaking skills.
- Excellent communication and interpersonal skills.
- Attention to detail
- Ability to work both independently and as part of a team.
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