Manager, Technology - Changi, Singapore - SATS

SATS
SATS
Verified Company
Changi, Singapore

2 weeks ago

Wei Jie

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Wei Jie

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Description

Key Responsibilities
Business Partnering

  • Bridge the gap between technology and business operations
  • Collaborate closely with both technical teams and business stakeholders to ensure alignment, efficiency, and successful outcomes
  • Understanding business needs, translating them into technical requirements (considering both functional and nonfunctional aspects), identifying, evaluating, and driving technology solutions that aligns with business and operation objectives
  • Stay informed about industry trends and emerging technologies
IT Support & Maintenance

  • Address incident management and its timely resolution within SLA
  • Manage change management process within Technology endorsing RFC
Project Deliverables

  • Identify and analyse business issue with an aim to deliver an IT solution (this can be via system enhancements or projects)
  • Define business requirement and engage in business process reengineering
  • Drive team to review cost benefit analysis and provide alternative and/or more costeffective solutions
  • Manage team's key deliverables in the entire process of a System Development Life Cycle (SDLC) including CR, RFP or RFQ, evaluation, management papers for approval and contract finalisation
  • Ensure IT solution delivered within schedule and budget
Stakeholder Management

  • Manage stakeholder (including management, internal & external Tech professionals, business and operations), ensuring timely and accurate communication to address their issues and queries
  • Manage the deliverable of the team's assigned project and resolve issues, conflict with stakeholders
IT Budget Management

  • Budget planning
  • IT planning
  • Contract Management
Team Management / Collaboration

  • People management
  • Team building / collaboration

Key Requirements KEY REQUIREMENTS**- Bachelor's degree in system information, Computer Science, or equivalent Information Technology disciplines

  • At least 10 to 15 years of Business and / or Systems Analyst and IT Systems / Project Management experiences
  • Possessing the following capabilities and experiences would be an added advantage
  • LEAN, Six-Sigma, Business Process Improvement/Reengineering, process mappings
  • Certified Business Analyst, PMP, CITPM or equivalent certifications
  • Prior experience in Aviation and Gateway Ground Handling industry
  • Handson experiences managing IT projects with value of at least $500k and/or for a duration of at least 24 months
  • Demonstrated ability to interact and work effectively across functional teams and at multiple levels within the organization
  • Highly organized and possesses ability to manage multiple systems, projects and/or tasks concurrently
  • Leadership and able to lead and manage a team of internal and/or external professional
  • Driver for change and innovation
LI-WK1


Job Reference:
SATS01633
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