Application Support Engineer(Data Support Analyst) - Singapore - WSH Experts Pte Ltd

WSH Experts Pte Ltd

Verified Company

Singapore

6 days ago

Posted by:

Wei Jie

beBee Recruiter

Description

Published- February 17, 2024- Location- Singapore, Singapore- Job Type- Full-time
Description:

Job Description & Requirements:

Responsibilities

Drives internal and 3rd party service provider/ vendor review meetings covering issues, performance, service improvements, quality and processes
Troubleshoot and resolution of service health issues and bring relevant parties to resolve impediments impacting service performance
Organise system activities including planned maintenance events, system backup processes and disaster recovery drills
Provide guidance to the team to ensure the best support and best standardization of approachespossible for systems availability
Support and assist in high severity incidents and drive problem management meetings
Assist senior leaders in disaster recovery planning and activities
Perform troubleshooting, testing and baseline assessment in lower environment to check on operational issue reported by users
Support testing for Major Project enhancements or Change Requests if possible
Create, maintain, and ensure project documentations such as process documents, operations document, etc

Requirements:

Degree in Computer Science, Computer Engineering or equivalent
Experience in assessment of requirements feasibility, functional and technical design, and involved in project life cycle
Strong competency in IT technologies covering operating systems, databases technologies, etc
Ability to communicate effectively and collaborate with teams from other departments, hospital departments and/or vendors
Proficient in MS Office and basic understanding of Windows Servers and MS SQL/MySQL
Installation and setup of retail POS system experience will be an advantage
Experience in healthcare industry is added advantage

Salary Range:

- $8,000 - $8,800
Min Year of Experience: