Application Support Engineer - Singapore - ScienTec Consulting

ScienTec Consulting
ScienTec Consulting
Verified Company
Singapore

2 weeks ago

Wei Jie

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Wei Jie

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Description

We are looking for an Application Support Engineer to join a software solutioning company delivering FinTech Applications.

  • Salary package up to $4,200 + AWS + VB (~2 months bonus)
  • Gain exposure to the latest web technologies


  • Central work location

  • Hybrid working arrangement

Responsibilities:


  • Provide daily support to users including answering questions, analyzing problems, and quickly forming solutions to return systems to proper operation.
  • Maintain detailed records of daily interactions with users, reported issues, and completed solutions.
  • Collaborate with Level 2 technical staff and project managers to establish goals and objectives for system improvements and upgrades.
  • Create and implement new processes to improve efficiency and customer satisfaction.

Requirements:


  • Qualification in Computer Science or equivalent.
  • Experience with some programming languages (HTML, JAVA) will be an added advantage.
  • Good writing and communication skills.
  • 12hour shift arrangements are in Work Rest Work Rest days) rotating manner.
  • Mandarin is required for business communication needs.
Lee Wen Ying (Mattias) - R

ScienTec Consulting Pte Ltd - 11C5781
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