Senior / Executive, Park Operations - Singapore - Mandai Wildlife Reserve

Mandai Wildlife Reserve

Verified Company

Singapore

2 weeks ago

Posted by:

Wei Jie

beBee Recruiter

Description

Advertised on: 17 May 2023_

Mandai Wildlife Group is dedicated to caring for the planet and protecting animals and nature. Conservation education is intrinsic in all interactions with the Group, to inspire action for a healthier world.

Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown wildlife parks which connect visitors to the fascinating world of wildlife.

The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore's Central Catchment Nature Reserve, that will integrate five wildlife parks with distinctive nature-based experiences, green public spaces and an eco-friendly resort.

Mandai Wildlife Group advocates for biodiversity, contributes leading wildlife research, develops innovative solutions to promote living sustainably, and collaborates with conservation partners in Singapore and Southeast Asia.

The Group provides funding and in-kind support to Mandai Nature for conservation work across Southeast Asia.

Mandai Global, an entity that is part of the Group, will establish and operate new lines of business anchored in creating positive outcomes for nature and wildlife.

Job Duties and Responsibilities

Perform shift responsibilities and ensure smooth daytoday operations of the park, including queue and crowd management, and ensuring park cleanliness.
Ensure delivery of excellent guest experience, including management of guest feedback onground and closing service lapses.
Manage incidents and raise incident reports as required.
Ensure safe work practices are carried out.
Review, propose and execute ideas to aid in improvements on parkrelated and guest experience matters.
Assist in staff management, including manpower planning/deployment and training.
Assist to generate and review reports.
Assist in wildlife management efforts.
Manage assigned portfolio and projects.
Other relevant duties as assigned.

Job Requirements

Diploma or Degree.
At least 2 years of relevant experience, preferably with experience in leadership and project management.
Pleasant, courteous, and confident disposition.
Excellent communication skills with good command of written and spoken English.
Excellent team player who can also work independently.
Resourceful selfstarter with a keen work attitude, good with time management and problemsolving.
Able to work on weekends and public holidays.
Specialization

- *****Customer Service / Operations