IT Support Engineer Sgd2,500 - Singapore - SINGAPORE BUSINESS GUIDE PTE. LTD.

SINGAPORE BUSINESS GUIDE PTE. LTD.

Verified Company

Singapore

6 days ago

Posted by:

Wei Jie

beBee Recruiter

Description

Job Position:
IT Support Engineer

Salary:
SGD2,500 to SGD3,500
**Location: Singapore, Bukit Merah

Responsibilities:

Desktop support
Provide basic support and troubleshooting to clients, such as password resets, printer configurations, break/fix instructions, support routing, and escalation to L2 support.
Taking ownership of customer issues reported and tracking them through resolution
Responding promptly to service issues and requests
Liaise with thirdparty vendors to coordinate client issues on specific services.
Liaise with product manufacturers for problem escalation and resolution
Support company for project implementation activities.

Job Requirements:

Diploma / Degree in Computer Studies, Information Systems, or related course.
Preferably with 1 year of experience in Desktop and End User support
Experience in troubleshooting Windows and Windows installerrelated topics (Windows 7 above)
Ability to quickly understand technical concepts.
An excellent problem solver with strong analytical skills

- xcellent end-user support and communication skills

Proficiency in Mandarin: The IT Support Engineer will be required to have a good command of Mandarin for dealing with Mandarinspeaking clients
Current remuneration
Expected remuneration
Notice period

_Ivan Tan Wai Hong ( _EA

Reg No:

R
Singapore Business Guide Pte Ltd (EA
License No: 21C0641)

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