Service Ambassador - Ang Mo Kio, Singapore - Oaktree Consulting

Oaktree Consulting

Verified Company

Ang Mo Kio, Singapore

2 weeks ago

Posted by:

Wei Jie

beBee Recruiter

Receive and welcome the visitors, provide clear instructions and directions.

Guide users at the eLobby or other selfhelp kiosks.
Respond and explain appropriately to public enquiries and requests according to guidelines and policies.
Process registrations efficiently and verify checklists accurately for various requirements.
Process documents and provide clear instructions for release.
Verify and issue cards and other certificates as necessary.
Perform invigilation of the customer who take assessment tests on the computer.
Carry out photo taking duties if required.
Nurture good working relationship in the team and with the customers, and to create value for existing business with suggestions for improvements.
Observe all PDPA and security requirements in all processes

Once every 3 week Half Day Work (Saturday 8am-1pm)

Requirement

Passion with skills for Customer Service, preferably with a proven track record.
Able to learn quickly and adapt to changes
Good command of English (written and spoken)
IT savvy and familiar with common software
Be a team player