Sales Governance Specialist Sg - Singapore - CIMB Group

CIMB Group

Verified Company

Singapore

3 weeks ago

Posted by:

Wei Jie

beBee Recruiter

Description

**Responsibilities: Strategy and Planning

Support business units within CBGS to improve and simplify sales processes to improve efficiency in conducting sales.
Work closely with Sales Support Team and Wealth Management Operation (WMO) Team to ensure sales documents are duly completed and submitted for record keeping with WMO. Work closely with the Product Managers and other stakeholders to collate productrelated information for both internal / regulatory reporting.

Business Performance and Management

Check and ensure all sales transactions on system are supported by valid FNA documents.
Select sample cases and ensure up to three rounds of posttransaction audit for each representative every quarter based on the sampling methodology defined under the MAS' Balanced Scorecard (BSC) Framework.
Conduct client surveys on every sampled transaction to fulfil the requirements under the BSC Framework.
Prepare and submit sales documents for Compliance's review.
Update SOP and sales governance guide to ensure its currency.
Update FNA training slides and conduct training for all new sales representatives.
Provide required system and process improvement support relating to sales processes. Perform Risk Control Self-Assessment for Consumer Banking Division in the area of financial advisory sales and ensure suitable controls are implemented to mitigate any identified risks.

People Management

Handle sales representatives' queries. Provide advice to sales team and escalate issues immediately to the Team Lead when appropriate.

Regulatory Compliance

Ensure all sales processes and procedures comply with internal and relevant regulatory requirements.
Prepare periodic reports for computation of sales incentives, BSC reporting, and management reporting. Provide support on adhoc requests from regulators.

**Requirements:

Qualifications:

Minimally, a Diploma holder

Professional Qualification and/or Regulatory, Licensing Requirements

Regulatory knowledge

Relevant Work Experience

Preferably with relevant Independent Sales Audit or Compliance experience in the Financial Advisory Services industry

Technical/Functional Skills

Familiar with relevant Regulatory Acts and Notices eg FAA, MAS BSC Framework
Strong analytical skill and eye for detail
Familiar in Microsoft Office Applications esp. Excel, PowerPoint
Good communication and interpersonal skills
Independent, versatile and able to perform under pressure
Knowledge of Consumer Banking business practices and procedures Problem solving ability

Personal Skills (Soft Competencies)