Patient Service Associate - Singapore - QUANTUMSYS TECHNOLOGIES PTE. LTD.
Description
Responsibilities
- Support all administrative duties in preadmission, admission, transfer and discharge of patients
- Schedule and confirm patients' diagnostic appointments, surgeries or consultations
- Conduct financial counselling for patients, where necessary
- Responsible for ordering nonmedical supplies (stationery, forms etc.) and consumables
- Perform reception duties when instructed (including enquiries and requests from internal and external customers, answering and redirecting phone calls), ensuring good visit experience
- Assist with and participate in work process / quality improvement / special projects when needed
- Any other adhoc duties /responsibilities that may be assigned from time to time
Requirements:
- Proficient in computer skills
- Team player with good communication and interpersonal skills
- Able to multitask and work in a fastpaced environment
- Must be comfortable with working shifts (on rotation; morning, afternoon and night)
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