Engineering Assistant - Singapore - Carrier

Carrier

Verified Company

Singapore

2 weeks ago

Posted by:

Wei Jie

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Description

Date Posted:

Country:

Singapore

Location:

28 Teban Gardens Crescent, Singapore

Support Field Service Engineer to deliver service in accordance with Service Contract or Repair obligations
End to end necessary works to ensure smooth delivery of ACMV services inclusive of:
Dispatching of technician Work Orders through Salesforce & Service Max platform, in accordance with Ops Engineer schedule
Arranging logistics required for field service including ordering of parts, issuing of parts to field staff / subcontractors, arranging delivery of required equipment or parts
Arranging subcontractors for delivery of service
Coordination with customers on service delivery date including all required documentation for work (Permit to Work, Risk Assessments, etc)
Review and approve time entries of technicians' hours and time sheets
Ensure Work Order completion and closure in Salesforce upon completion of field work
Ensure Customer Service Report (CSR) / Service Chits uploaded for monthly invoicing
Raise Purchase Order for vendors and subcontractors that is required for field service delivery
Manage other administrative tasks as required such as field staffs' leave, tools requests, safety related requests, or cost related matters in SAP
Support field staffs for any required assistance
Backup of Field Service Engineer during their absence
Support field service team in above scope after office hours in the event of critical repairs
Any other ad hoc duties as assigned

Carrier is An Equal Opportunity/Affirmative
Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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